Bizrate Reviews

Comprehensive Platform: Bizrate.com offers a comprehensive platform for both consumers and businesses. It enables shoppers to find the right product by referring to ratings and reviews, covering online and mobile visitors, buyers, and retail store buyers.

Customer Experience Insights & Analytics: Provides a 360-degree insight into customer sentiment, collecting over 25 million surveys from real, verified customers every year.

High Response Rate: Leads the industry with a high survey response rate, making it a valuable tool for businesses seeking to understand their customers better.

Free Plan: Offers a free plan with zero survey or data limits, and free Google Seller Rating syndication.

Real-Time Feedback: Collects real-time buyer feedback from purchase to fulfillment, providing deeper insights and double the opportunity for seller ratings.

Customer Dissatisfaction: Bizrate has a rating of 1.4 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers frequently mention magazine subscriptions, credit card, and free magazines problems.

Scam Allegations: There have been allegations of scams related to Bizrate's survey system, where customers felt duped into providing credit card numbers after selecting free magazines.

Data Mining Concerns: Some users have expressed concerns about data mining, feeling that the site is more focused on collecting data than providing genuine rewards.

Gift Card Limitations: Bizrate Rewards only rewards users with gift cards, which may not be as appealing to those seeking real monetary compensation.

Technical Issues: Some users have reported technical issues, such as broken websites and unresponsive customer service.